Frequently asked questions
We thought about some questions you may have and… here goes
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
What’s the exchange rate like?
Pesa offers live mid-market rates — no hidden markups. You’ll see exactly how much you’re getting before you hit send or convert. You get to see live rate updates within the app. These rates are updated every 30 seconds, but you have the ability to lock down a guaranteed rate for 5minutes.
There are no results in our Frequently Asked Questions for what you just searched. Please try another search question.
How to personalize your avatar or emoji using the Pesa App
Personalise your avatar on your Pesa Account using these easy steps:
1. Login to the Pesa app.
2. Click on your profile icon on the top left corner of your screen.
3. Select Personal Profile.
4. Click on the Choose Another Emoji button at the bottom of the screen. You can choose from the pre-designed avatars or use the 'create your own' to design your own unique avatar.
5. Click Save Changes and your avatar should be updated. Watch the video here.
