Frequently asked questions
We thought about some questions you may have and… here goes
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
What’s the exchange rate like?
Pesa offers live mid-market rates — no hidden markups. You’ll see exactly how much you’re getting before you hit send or convert. You get to see live rate updates within the app. These rates are updated every 30 seconds, but you have the ability to lock down a guaranteed rate for 5minutes.
There are no results in our Frequently Asked Questions for what you just searched. Please try another search question.
Can I cancel a transfer once it’s sent?
Once a transfer is in progress, it typically cannot be canceled. However, if there is an issue, please reach out to our customer support team immediately, and we’ll do our best to assist. Contact support via the in app chat or send an email to support@pesa.co
