Frequently asked questions
We thought about some questions you may have and… here goes
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What’s the exchange rate like?
Pesa offers live mid-market rates — no hidden markups. You’ll see exactly how much you’re getting before you hit send or convert. You get to see live rate updates within the app. These rates are updated every 30 seconds, but you have the ability to lock down a guaranteed rate for 5minutes.
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How can I delete a beneficiary/recipient?
Delete a beneficiary/recipient following these instructions:
1. Log into the Pesa app.
2. Click on More at the bottom right corner of the home screen.
3. Select Recipients from the options.
4. Click the recipient you want to delete.
5. Click Delete Recipient at the bottom of the screen.
6. Review and click Yes, Delete and the recipient will be deleted.
