Frequently asked questions

Delete a beneficiary/recipient

Personalise your avatar on your Pesa Account

We're delighted to unveil our latest offering, aimed at streamlining and enriching your international money transfers to China

Transactions processed are sent in near real-time and cannot be reversed. You might need to contact your beneficiary to initiate a reversal. Please contact support for further assistance.

tracking interac transfer can be done on the app

funding CAD wallet

Fixing interac email address is easy

Receive NGN and convert to CAD in Canada

You can send EUR to recipients in any of the countries we support

EUR transfers

Reset your password on Pesa app

About Pesa

Creating a Pesa account is quick, secure, and offers you a reliable, easy, fast way to send and receive money internationally at no extra cost or hidden fees while also giving you access to a multi-currency wallet with seamless conversions on the go.

Getting verified on Pesa is simple and ensures that you can access all the features and benefits of our platform securely

Funding your Pesa wallet is easy and straightforward.

Creating a wallet on Pesa is a simple and straightforward process

Welcome to the Pesa Share & Win Challenge! We're thrilled to introduce a program designed to reward you for sharing the benefits of Pesa with your friends and family

Managing beneficiaries on your Pesa account is simple and ensures your transfers are quick and accurate

You can send money to another Pesa user, make an international or local transfer.

Easy way to send money internationally from the US with Pesa

Pesa allows you to send money to Nigeria and Canada. New countries will be added soon.

All money transfers with Pesa are free. You will see exactly what you are sending and what your recipient will receive before making a transaction.

To fund your wallet, you’ll need to add your USA bank details.

Absolutely. Pesa takes security seriously. We use advanced encryption technology to protect your personal and financial information

You can track your transfer in real-time through the Pesa app. Simply log in, click on History, and you’ll see the status of your transfer, along with notifications as it progresses.

Once a transfer is in progress, it typically cannot be canceled. However, if there is an issue, please reach out to our customer support team immediately

From the US, you can send money in USD to various foreign currencies like NGN (Nigerian Naira), CAD (Canadian dollars) and more to come

2,000 Monthly Limit 1,000 daily limit

To comply with US regulations, you’ll need to verify your identity before sending money. This usually includes providing a government-issued ID.

delays can occasionally occur due to bank processing times or regulatory checks

our customer support team is available to assist. You can reach us via the Help Center in the app, through our live chat, or by email at support@pesa.com.

You can easily send money between wallets by making a wallet-to-wallet exchange.

There are two ways to fund your wallet. You can fund it by using the provided account details or make a wallet to wallet exchange.

There are two ways to fund your wallet. You can fund it by using the provided account details or make a wallet to wallet exchange.

There are two ways to fund your wallet. You can fund it by using the provided account details or make a wallet to wallet exchange.

If you would like to delete your Pesa account, please contact our support team via live chat on your Pesa app or website.

please contact our support team immediately.

Absolutely! Our facial verification login, encrypted platform and fraud monitoring tools keeps your personal and transaction information safe and secure.

To update your contact information, please send an email to support@pesa.co.com

No. However, please contact support for assistance.

The Know Your Customer verification process is an essential step in ensuring the security of your funds and adhering to financial regulations in the jurisdictions where we operate. It's a necessary step towards protecting your Pesa account.

The KYC process takes about 5 minutes to complete. You will need a valid piece of Government issued ID (e.g Driver’s License, Passport) to complete this process.

You can fund your wallet using your Virtual Paga Bank Details. Follow the following easy steps which will take an average of 10 - 30 minutes for funds to appear in your wallet.